Warranty
There are a number of companies in the UK offering used car parts of varying quality. Here at Partwise we are confident of our superior quality and service and most of our parts come with a standard 12 month warranty.
The duration of the warranty can be discussed with our Parts Advisors and is detailed on the invoice. Terms and Conditions apply.
For full details of our warranty please click click here.
In the event of failure a replacement part will be supplied. If a replacement part cannot be found in a reasonable amount of time the full purchase price will be refunded.
Replacement or refund will only be given on production of the original invoice.
Replacement or refund will only be given if the goods are returned in the same condition as supplied with the security marks still visible.
Charles Trent will not reimburse any labour costs/charges involved with fitting, removal and/or changing of parts supplied by the company, under any circumstances.
Engines must be correctly fitted with new cam & auxiliary belts, oil, oil filters & spark plugs. Any failure to follow these terms will invalidate this warranty.
Engines are sold as bare engines less starter motor, alternator & gearbox. Any ancillary/service parts supplied with engines including water pumps, cam belts, turbos etc have NOT been tested & are provided free of charge. These parts are NOT covered by any warranty supplied by Charles Trent Ltd.
ECU's & electrical items are non refundable as a result of potential damage caused by in-correct fitting or other faults in customer vehicles.
Charles Trent warranty does NOT cover: Gaskets, Oils, Seals, Cam Belts,
Timing Belts, Fan Belts, Any ancillary parts or damage caused by misuse, improper fitting, neglect, accident or continued use.
Charles Trent Ltd will NOT cover any component which has been dismantled or tampered with (other than the replacement of standard service parts or components)
Please note: We strongly recommend that all safety critical parts are fitted only by specifically trained automotive technicians. NO liability can be accepted for malfunction, damage or injury caused by inappropriate fitting of such components.
